Refund policy

ONLINE RETURN POLICY // THE DENIM BAR

This policy applies to online store purchases only — not in-store purchases.

Return Eligibility: Ecommerce items are eligible for a full refund (minus shipping) if all of the following are met:

You email denimbarmandeville@gmail.com within 3 days of receiving your order to request approval
Approved items are received back at our address within 7 days of that approval
Items are unworn, with tags attached, in original condition
Your return includes a copy of your packing slip
Your package has a Return Authorization (RA) number on the shipping label

The below items are final sale & not eligible for return. All discounted/sale items, jewelry, intimates, and accessories.

How to Return an Item:

Email denimbarmandeville@gmail.com within 3 days of delivery to request approval
We'll send you a Return Authorization (RA) number — write it clearly on your shipping label (e.g., "RA #100")
Ship your return via USPS, UPS, or FedEx at your own expense to:

The Denim Bar
Attn: Returns (include RA# on label)
2 Saint Ann Drive, Suite 4
Mandeville, LA 70471

Once received and approved, we'll refund the original payment method, minus shipping charges.

Note: Packages without an RA number will be returned to sender.

Damaged or Defective Items
Contact us within 48 hours of delivery so we can make it right.

Lost or Missing Packages
Once a package is picked up by the carrier, we're not responsible for lost, damaged, or missing packages — including those marked "delivered."

Questions?
(985) 231-7850 | denimbarmandeville@gmail.com

As a small business, we appreciate you returning items as promptly as possible.